News from the Northwoods

Read the latest news and events from Norvado.

November 22, 2022

How to Identify Fraudulent Emails

Fraudulent emails, also known as phishing emails, are a real and constant threat. While email hosting platforms are continually trying to prevent these fraudulent emails from making it to your inbox, there are some emails that slip past. To ensure the security of your personal information, you must act as the human spam filter. How […]

How to Identify Fraudulent Emails

Fraudulent emails, also known as phishing emails, are a real and constant threat. While email hosting platforms are continually trying to prevent these fraudulent emails from making it to your inbox, there are some emails that slip past. To ensure the security of your personal information, you must act as the human spam filter. How […]

Fall 2022 Sun Outage Predictions

A sun outage is an interruption in satellite signals caused by interference of the sun moving through the satellite arc in use. Sun outages occur before the March equinox and after the September equinox for the Northern Hemisphere. The effects of a Sun outage range from partial degradation to the total destruction of the signal. During […]

PBS Duluth Channel Outage

We apologize for the inconvenience, several Norvado TV channels are currently down and unavailable for viewing. Our teams are working along with the TV network to identify the problems and restore service. The affected channels are: PBS Duluth (8/208) PBS Kids (132) Create PBS Duluth (135) MN Channel PBS Duluth WDSE (136) ei PBS Duluth […]

Norvado announces $9.8 million project to serve businesses and residents from Winter to Clam Lake

New fiber construction project will enable internet, television, and phone services via super high-speed facilities to over 1,500 locations. July 1, 2022, Cable, WI: Norvado’s announcement of a $9.8 million project is exciting news for businesses and residents of the area between Winter and Clam Lake. This project, scheduled for completion in 2024, will provide […]

Changes to Norvado Email Service

Effective March 1st, 2022, Norvado will no longer sell new email addresses to customers. However, we will continue to maintain and support existing email addresses. Going forward several changes will be made to improve the user experience for existing email users as well as a small price increase to reflect these changes. Updated/Modernized Look & […]

4 Things to Know When You’re Buying Internet

Buying Internet for your home can be difficult. There are a lot of factors, and let’s be honest, a lot of technical jargon. What exactly does megabits per second or download speed even mean? And what is the difference between copper and fiber? We won’t get into all the details here, but we will walk […]

What are Capital Credits?

Capital credits represent each member’s ownership of the cooperative. They are the margins credited (or allocated) to the members of the cooperative based on their purchases from the cooperative during the previous year. These margins are used by the cooperative as capital to operate the business for a period of time. What capital credits are […]

Affordable Connectivity Program

Norvado is working to help build awareness about the Affordable Connectivity Program, a Federal Communications Commission (FCC) program. The new long-term benefit will help to lower the cost of broadband service for eligible households struggling to afford internet service. The $14 billion Affordable Connectivity Program provides a discount of up to a $30 per month […]

Fraudulent Email Alert

SCAM ALERT: We’ve received notice that several of our customers have received emails that appear to be from Norvado. These emails state that your cheqnet.net user account is due for verification and request that you download a form to verify your account details. Do not download the attached form. These emails are not coming from […]

2021/2022 Norvado Directory

In the age of technology, the traditional telephone directory is still held near and dear to the hearts of many of our community members. Because of this, we have invested resources into publishing a directory that continues to be a staple of the Northwoods’ homes and businesses. The 2021/2022 directory covers Norvado’s service areas of […]

Norvado Rises to the Wellness Challenge — And the Results Pay Off for Employees and Local School Districts

Norvado Employees Smash 2021 Target, Logging More Than 22,000 Miles of Activity; Service Provider Contributes $2,250 to Five School Districts to Improve Student Exercise Facilities December 6, 2021, Cable, WI: To turn the page on 2020 and help make health and wellness a priority for 2021, Norvado challenged its employees to commit to recording one […]

SERVICE OUTAGE: Lugerville

UPDATE: Fiber has been repaired and service is restored.  Norvado customers near Lugerville, WI may be experiencing service outages resulting from a fiber cut. The cut has been located and the Norvado team is working on repairing the cut fiber. An estimated time of repair is not yet available. This post will be updated as […]

Norvado TV “Black Screen” Issues

ISSUE RESOLVED: This issue has been resolved. Should you continue to experience this problem, please reboot your set top box, which will permanently resolve the issue. Some Norvado customers may be experiencing “black screen” issues with their Norvado TV service. The troubles related to this issue are random, and not affecting all customers at this […]

Tips and Tricks for the Best Internet Experience!

At Norvado, we are connecting rural communities to our fiber-based broadband network, but there are so many things that contribute to an amazing internet experience. Here are six things you need to do to ensure you have the absolute best connection: Make sure you have the latest router. Most routers are at their best for […]

TV Channels Face Blackouts as Norvado Negotiates for Reasonable Prices for Customers

Effective November 6, 2021 at 12:01 a.m. the following Norvado TV Channels will be facing blackouts as the existing contracts will expire while new contract negotiations are underway. Norvado Cooperative Area 48, 248 – E! Entertainment Television 64, 264 – Syfy 71, 271 – Oxygen 81, 281 – CNBC 87, 287 – MSNBC 95, 295 […]

Join in the Holiday Shopping Festival Virtually

Tune in to QVC and HSN to join in the live holiday shopping festival. QVC & HSN Present 49-Hour Livestream Shopping Festival, With 200+ Hours of Unique, Original Content on Multiple Platforms West Chester, Pa. (November 2, 2021) – QVC® and HSN®, pioneers and world leaders of live video shopping, are kicking off the holidays […]

Norvado Grows Their Brand, Sees 80% Growth in Managed WIFI Subscribers in 12 Months

SAN JOSE, CA – October 20, 2021 – Calix, Inc. (NYSE: CALX) today announced at Calix ConneXions 2021 that it selected Norvado as the winner of the 2021 Innovations in Marketing award. This award recognizes the broadband service provider (BSP) customer that has a highly creative marketing approach to reaching, engaging, and exciting subscribers. Norvado […]

Why Fiber is Best for Rural Wisconsin

At Norvado, we are proud to be connecting rural communities in Wisconsin with our fiber-based broadband network. But you might be wondering why we chose to use fiber instead of other technologies that are available today. Here are six reasons why fiber is best: Fiber is the fastest. The Norvado fiber-based broadband packages increase speeds […]

WIFI 6: The Ultimate In-Home WIFI Experience

You’re probably hearing a lot of talk about WIFI 6. Why should you care? Here are six reasons why you need a WIFI 6 router! WIFI 6 is the latest generation of the WIFI standard. It is built around advanced technology that makes your Internet connection faster and more efficient. Who doesn’t want the latest […]

NOTICE: Fiber Cut Affecting Customers in Price County

UPDATE: All services were restored at 11:43PM on 7/7/21. Norvado Fiber-to-the-Home (FTTH) customers in the Prentice area are experiencing outages as the result of a stake being driven into a fiber line at the bottom of a river near Prentice. Our teams are working to repair the cut fiber at the river bottom, and implement […]

Norvado Rolls Out New High-Speed Fiber Internet Packages for Consumers and Businesses in the Northwoods

New Plans Will Deliver up to Six Times More Bandwidth for the Same Low Price June 30, 2021, Cable, WI: Norvado is rolling out new high-speed fiber Internet packages and pricing, giving Northwoods consumers and businesses one of the best value connectivity packages available anywhere in the United States. With consumer plans starting at $79.99 […]

Fraudulent Email Alert

SCAM ALERT: We’ve received notice that several of our customers have received emails that appear to be from Norvado. These emails state that Norvado is updating to a new email software and ask you to click on a link to verify your email address. The emails appear to be legit with the only red flag […]

Viacom Channel Outage

We’re sorry for the inconvenience, Viacom is currently having issues with several of their channels (MTV, MTV2, TV Land, BET Her, Teen Nick, Nicktoons, and Nick JR, among others). They are aware of the issue and working to resolve it.

The ultimate IT solution for your small business is here.

You run your business. We manage your IT. As technology around us continues to change it is necessary for businesses to grow and change with it. However, this often presents its own challenges. Many small businesses cannot maintain technology due to the cost of having to staff an IT department. Norvado has developed IT As […]

Recognizing (and Avoiding) Phone Scams

Phone scams are increasingly prevalent and scammers are using more sophisticated methods to con their victims into action. Recently, a Norvado customer received a phone call identified by caller ID as coming from Norvado, the call was however, a scammer promoting a zero interest credit card. This is an example of an Imposter Scam, or […]

Staying Connected During the Covid-19 Pandemic

Over the past year, everyone has been impacted in some way from the COVID-19 pandemic. During this challenging time the FCC has created the Emergency Broadband Benefit Program (EBBP) to help low-income households stay connected. The EBB Program benefit reduces broadband internet service monthly bills by up to a maximum reduction of $50 per month. […]

TV Channels Face Blackouts as Norvado Negotiates for Reasonable Prices for Customers

Update: Channels have been restored as of May 1, 2021 Effective May 1, 2021 at 12:01 a.m. the following Norvado TV Channels (in the Norvado Cable market) will be facing blackouts as the existing contracts have expired while new contract negotiations are underway. 41 – AMC SD 241 – AMC HD 174 – IFC SD […]

Powerful WIFI Optimization Tool Included with the Apex Experience App

Today, over 50% of adults within the United States consider having an internet connection to be absolutely essential. And while having an internet connection is essential, what is even more important is ensuring that your internet connection works for you. The new My Priorities feature included in the Apex Experience App with Apex Managed WIFI […]

New technology brings faster and safer service installations to local customers

Norvado is Northwest Wisconsin’s premiere local broadband technology provider. Founded in 1950, Norvado brings cutting-edge technology to Bayfield County and Price County, keeping our communities connected, vibrant and competitive with big-city offerings. Norvado provides state-of-the-art broadband services via a fiber optic network and sells and installs high-speed internet, managed WIFI, hosted voice solutions, cable television, […]

Norvado negotiates new agreement with Big Ten Network

Just in time for the first UW Badgers game of the season! In August 2020, the Big Ten announced there would be no fall football due to the ongoing COVID-19 pandemic. Sports Networks are some of the most expensive channels in Norvado’s lineup, and when live sports were put on pause due to the pandemic, […]

Norvado’s response to COVID-19

As our community prepares to mitigate the spread of COVID-19, Norvado has instituted policy and process to ensure continuity of service to our customers and adhere to best practices and recommendations to maintain the health of our employees and customers alike. The following outlines our actions to date. However, we are fully prepared to remain […]

Who’s ready for Disney+

It’s here! To get the full experience, it is important to be sure your internet connection is up to the new challenges Disney+ may provide. While there are still some details we don’t know, industry experts say Disney+ will be streaming programs at higher resolutions than standard packages on Netflix and other services. That means […]

Norvado serves 200+ at their annual Co-op Day

On Friday, October 18th Norvado celebrated their 6th annual Co-op Day in partnership with Bayfield Electric. The first sunny day in almost a week brought people out in hoards to celebrate the long-standing tradition. The month of October was nationally proclaimed Co-op Month back in 1964 by U.S. Secretary of Agriculture Orville Freeman. This dedication was made […]

Mentorship event opens doors to career opportunities

Rural high school students in northern Wisconsin think they have two options when they graduate, move away for work or attend college somewhere; never considering what jobs and higher education opportunities they have near home. Norvado and WITC have partnered to change that conversation educators are having with students as they near graduation. A first for […]

Norvado acquires Price County Telephone Company

Norvado is furthering its efforts to connect Wisconsin’s rural residents by acquiring Price County Telephone Company, headquartered in Phillips. The cooperative’s purchase of the company will take effect May 1. “This purchase signals a significant step forward for Norvado and for the people of Price County,” said Norvado CEO Chad Young. “During this process, our […]

Norvado Fiber Camp 2019

On March 6, 2019, Norvado’s entire Outside Plant division took part in Fiber Camp 2019.  The Norvado Fiber Camp is exemplary of the innovative and forward-thinking nature of Norvado and critical in keeping our technicians up to speed on the latest technologies. The camp is an opportunity for our technicians to learn best practices from […]

Telecommuter Forward! Fireside Chat

A rural Wisconsin county with broadband capabilities rivaling major metropolitan areas? In this video, Chad Young, CEO of Norvado, Scottie Sandstrom, Executive Director of Bayfield County Economic Development Corporation, Bill Esbeck, Executive Director of Wisconsin State Telecommunications Association and Angie Dickinson, State Broadband Director for Wisconsin, discuss how a small conversation about the expansive broadband […]

Norvado paves the way for a future in telecommunications

By the year 2025, individuals over the age of 65 will makeup 30.1 percent of Bayfield County’s total population.[1] An aging workforce presents a challenge to businesses across the country and Norvado is no exception. Norvado has taken matters into their own hands to address this challenge while making a positive impact on the lives of […]

From Duluth to Cable: One Telecommuter’s Story

Creating communities that are ready to support telecommuters isn’t just about opening opportunities for current residents. By earning Telecommuter Forward! certification, cities, and counties across the state of Wisconsin make themselves attractive places for people outside the state to relocate. Marnie Christensen did just that five years ago. Born and raised in Duluth, she began […]

How to get the most out of your Internet

Are your internet pages taking longer than usual to load? Are your videos doing more buffering than playing? There are many factors that contribute to internet speed. The good news is, there are measures you can take to improve your internet connection and you may see instant results. Step 1: Take a speed test. Visit norvado.speedtestcustom.com. […]

Norvado celebrates Telecommuter Forward! with lawmakers

It’s not every day that the Norvado offices receive a visit from a state legislator and a member of the Public Service Commission. But then again, launching a program as important as Telecommuter Forward! isn’t an everyday occurrence. We were excited to welcome state Sen. Janet Bewley, District 74 Rep. Beth Meyers, and PSC Broadband […]

Chad Young on the importance of Telecommuter Forward!

Fiber Optic internet, jobs, telecommuting, Public/Private collaboration and more! On this episode of the podcast we sit down with Chad T. Young, CEO of Norvado, to discuss how technology and the digital era are transforming our economy and our communities for the better. We’ll also discuss our simple conversation let to a new bill being […]

Who are telecommuters?

Bayfield County is the first community in the state to earn the Telecommuter Forward! Community Certification, which sends a message to national employers and to Wisconsin residents that the county is a welcoming home to telecommuters. Telecommuting, or the ability to use internet and telephone services to work from home, has seen tremendous growth in […]

A look back at what made Telecommuter Forward! possible

Earlier this year, the Wisconsin legislature passed a law paving the way for cities, villages, towns or counties to earn the designation as a Telecommuter Forward! community. That certification is a victory for local communities looking to become a home for new businesses and remote employees. But some Norvado customers and Wisconsin residents might be […]

WIFI is the Internet…right?!

Is it my WIFI or the internet and what’s the difference anyway? Over the years, WIFI has become a generic term for internet access. This often leads people to believe that their internet connection is slow or not working when in fact the connection to the house is working just fine. I can hear you […]

Lt. Gov. Kleefisch to visit Bayfield County to promote broadband, telecommuting

Lieutenant Governor of Wisconsin Rebecca Kleefisch will visit Bayfield County on Wednesday to celebrate Norvado’s investment in fiber-to-the-home initiatives and the signing of Wisconsin Assembly Bill 917, which created the Telecommuter Forward! program. Telecommuter Forward! will designate Wisconsin communities where broadband speeds, local support and co-working space combine to make ideal remote working environments. Lt. […]

Norvado awarded more than $60,000 through energy efficiency programs

Norvado has been known as the Chequamegon area’s technology leader, but thanks to a program in association with Focus on Energy, the 68-year-old company is also now a leader in energy efficiency. On May 16, Norvado was recognized by Xcel Energy and Focus on Energy for energy-efficient improvements throughout its operation. Focus on Energy, Wisconsin’s […]

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