You run your business. We manage your IT.
*UPFRONT STARTUP FEE OF $4/USER APPLIES
24/7 Level 1 Help Desk
Triage & Ticket Creation
First Responder Help Desk
Managed Application Support
Managed Desktop Support
Windows Image Updates
Secure Portal & Reporting
Phone, Email or Portal access to Help Desk personnel 24 hours every day
Field Technician Dispatch
Quarterly Reports
*UPFRONT STARTUP FEE OF $4/USER APPLIES
All the features included with the IT Help Desk Package
Proactive Infrastructure Monitoring
Fault & Performance Events
Incident Remediation
Service-impacting Patching
Vendor Coordination
Configuration Management
Management Thru Resolution
Monthly & Quarterly Reports
Covers Router, Firewalls, Switches, Servers and Wireless Access Points