To get the full experience, it is important to be sure your internet connection is up to the new challenges Disney+ may provide.
While there are still some details we don’t know, industry experts say Disney+ will be streaming programs at higher resolutions than standard packages on Netflix and other services. That means the movies will be much bigger files and require faster internet connections in order to play smoothly without buffering.
Disney+ movies and shows available in 4K resolution typically need a connection of a minimum of 25 Mbps to play properly. Even if Netflix or other streaming services play on your connection, it’s possible you may experience more buffering on Disney+ unless you upgrade your connection.
At Norvado, we’ve been preparing for an increase in streaming activity on our network for the first few weeks after Disney+ launches. We’re ready, and we want to make sure you are, too.
If you want to be sure your connection is ready, please call 800-250-8927 and a Norvado customer service representative can make sure your connection can handle these new demands. If you experience buffering or other playback trouble while using Disney+, don’t hesitate to call.
Even with a fast connection, some other factors may still cause playback issues. Here are some tips to keep you from suffering from buffering.