Protect what matters most.
Premium security day and night with SmartHome managed security from Norvado featuring award-winning Arlo cameras.
Introducing SmartHome Security from Norvado.
A managed security solution featuring award-winning Arlo cameras that are smart enough to protect the people, places and things you love.

Try a SmartHome Security FREE for 3 months with the Norvado Discover Pass. Learn More.

What is included in SmartHome Security?

SmartHome Security is the perfect home security package featuring a combination of two (2) award-winning Arlo cameras, complete with professional installation and maintenance, and a subscription to the Arlo Secure App.

Essential XL Camera

Perfect for safeguarding your home interior, front yard, your garage or driveway. With its superior video quality and zoom-in capabilities, you can capture even the smallest details with precision and clarity.

Arlo Video Doorbell

Level up your front door with a Video Doorbell. See and speak to visitors with clear 2-way audio, or respond with pre-recorded quick reply messages when you’re busy. Receive a video call when your doorbell is pressed and never miss a visitor.

Arlo Secure App Subscription

Arlo Secure helps you enhance your security experience with intelligent alerts and tools to help you act quickly during an emergency from anywhere. You can record up to 4K video and get detailed alerts that tell you when a person, vehicle, animal, or package has been detected by your cameras.

One low monthly price

  • Arlo Essential XL Camera
  • Arlo Video Doorbell (or 2nd Essential XL Camera)
  • Outdoor Power Cord ($49.99 value)
  • Arlo Secure App Subscription
  • Professional Installation, Maintenance & Support


SmartHome Security is secure and smart.

Arlo cameras utilize the latest in artificial intelligence to identify people, vehicles, packages and animals and notify you when something is amiss.

Interactive Notifications

See event snapshots, play videos, and take action from lock screen

Person Detection

Detection of persons in videos and motion events based on AI

Activity zones

Fine tune areas that trigger motion events and notifications

Vehicle detection

Detection of cars and trucks in videos and motion events based on AI 

Cloud Storage

Up to 30 days of cloud storage to save past events and videos

Animal Detection

Detection of various animals in videos and motion events based on AI

Data Protection

Advanced security protocols backed by the Arlo and Norvado Privacy Pledge

Package Detection

Detection of packages and parcels in video and motion events based on AI

Optional Add-Ons

Customize your SmartHome package with add-ons. 
Rechargeable Battery for Video Doorbell


Arlo Chime 2


Essential XL Camera


Video Doorbell


SmartHome Support

You've signed up for SmartHome Security (great choice) and now you're figuring out how to make it work for you. We have the resources you need to customize your service. And remember, our team is always one phone call away (800-250-8927).
  • SmartHome Security Terms & conditions

    By purchasing SmartHome from Norvado, in addition to agreeing to Norvado’s terms of service (located here), you are agreeing to the following terms and conditions, as outlined below.

    Customer receives 1 video doorbell, 1 indoor/outdoor camera or 2 indoor/outdoor cameras, appropriate outdoor power cords, and a subscription to Arlo Secure. All equipment is owned and managed by Norvado. The customer is buying the total service, which includes the use of the equipment. The service includes the use of equipment, installation, optimization, unlimited phone support, on-site support as needed and determined by Norvado, firmware upgrades, security patches, warranty work and replacement if necessary.

    Apex Managed WIFI and Norvado high speed internet are required to have the SmartHome product. For the equipment to work properly, the appropriate amount of bandwidth is required. We estimate a minimum of 2Mpbs x 2Mbps is required for each device.

    The terms of the agreement are enforced. However, the customer has the ability to expand the number of products during the term of the agreement. The network cannot be downgraded.

    Norvado may, at its discretion, replace equipment to new models, technology, or the like. However, it is our promise any replacement equipment would be equal or greater in capabilities of the equipment being replaced. Norvado will not necessarily replace equipment within the term of service based on a customer request, unless it is malfunctioning, defective, or the like.

    Upon contract expiration or service termination, the network equipment must be returned in working order to Norvado within 30 days. Failure to return equipment or returning abused equipment will result in a charge equal to MSRP of said equipment.

    SmartHome cannot go on seasonal billing.

    Accidental or customer caused damage is the responsibility of customer. Customer damaged equipment will be billed at MSRP. Norvado will replace equipment that fails, is malfunctioning or the like.

    Additional like products can be added to the agreement for $9.99 each (camera’s, doorbells, etc.). Add on products will be mailed to the customer for self-install. Norvado can be hired for add on product install at our standard rates.

    Devices will be registered under Norvado, as they are owned by the company.

    Norvado will install and neatly configure the provided (25'-30') power cord to an existing outdoor electrical outlet. Should an extension cord or additional electrical outlet be required, the customer is responsible for providing and installing the extension cord and installing the electrical outlet. Norvado will not go from an outdoor camera to an indoor outlet. If this is required, the customer is responsible for the cord installation.

    Norvado does not provide, within the managed service of SmartHome, repositioning of cameras. Norvado can complete repositioning work for the customer on a time and materials basis.

    Recharging and replacing batteries are the responsibility of the customer. Norvado’s standard installation of camera’s includes a 25’ outdoor cable to a power outlet, utilizing the battery as a backup during a power failure. The video doorbell doesn’t have a power cord. Therefore, the customer is responsible for charging and replacing. Replacement batteries can be purchased through Norvado and will be shipped to the customer for replacement.

  • The Arlo Privacy Pledge


    OWNERSHIP: Our customers' personal data belongs to them and them alone. We don't monetize their personal data. Arlo and Norvado are not in the business of utilizing their personal information as a commodity to make money.

    CONTROL: Our customers' data is for their eyes only. We are committed to practicing the highest standards for data protection in our industry to ensure that personal information remains private and in their control.

    PROTECTION: We protect our customers' private moments. Arlo was founded as a security company first and foremost. We deliver industry leading security solutions that empower our users to protect and connect with the people and places they love the most.

But first, internet.

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Staying Connected during COVID-19 is essential

We’re committed to keeping our communities connected. In an effort to maintain service delivery to our customers, Norvado has instituted new offers, policy and business process to ensure the connectivity and health of the communities we serve.
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