You run your business. We manage your IT.

As technology around us continues to change it is necessary for businesses to grow and change with it. However, this often presents its own challenges. Many small businesses cannot maintain technology due to the cost of having to staff an IT department. Norvado has developed IT As A Service to help businesses just like this.

Get a fully staffed IT department on an as needed basis, 24/7, for less than you would pay for an hour of tech support. Rather than waiting for network issues to arise, you can choose to have Norvado proactively monitor and find resolutions. Norvado IT services will keep your computers and network up to date and running efficiently and let you focus on running your business.

There two different package offers available depending on the needs of your business. Terms & Conditions apply.

IT help Desk

$9.00 Per station per month

• 7×24 Level 1 Help Desk
• Triage & Ticket Creation
• First Responder Help Desk
• Managed Application Support
• Managed Desktop Support
• Windows Image Updates
• Secure Portal & Reporting
• Phone, Email or Portal access to Help Desk personnel 24hrs per day
• Field Technician Dispatch
• Quarterly Reports

IT Help Desk w/ Proactive Network Monitoring

$12.00 per station per month

• All the features included with the IT Help Desk Package
• Proactive Infrastructure Monitoring
• Fault & Performance Events
• Incident Remediation
• Service-impacting patching
• Vendor Coordination
• Configuration Management
• Management thru Resolution
• Monthly & Quarterly Reports