Staying Connected During the Covid-19 Pandemic
Over the past year, everyone has been impacted in some way from the COVID-19 pandemic. During this challenging time the FCC has created the Emergency Broadband Benefit Program (EBBP) to help low-income households stay connected.
The EBB Program benefit reduces broadband internet service monthly bills by up to a maximum reduction of $50 per month. This program is temporary in nature and will only last as long as funding is available. When Norvado receives notification from the FCC that the program will be ending, we will notify customers of the upcoming end-of-program date. When the program expires, customers receiving EBBP support will be subject to Norvado’s regular rates, terms, and conditions should they continue to subscribe to the broadband service and will be responsible for the non-discounted rate reflected on this bill. This undiscounted broadband rate does not include charges for any additional equipment or other services to which customers may subscribe.
Want to enroll in the EBB Program? Click the below link to apply through the FCC.
Changes to Norvado Email Service
Effective March 1st, 2022, Norvado will no longer sell new email addresses to customers. However, we will continue to maintain and support existing email addresses. Going forward several changes will be made…
4 Things to Know When You’re Buying Internet
Buying Internet for your home can be difficult. There are a lot of factors, and let’s be honest, a lot of technical jargon. What exactly does megabits per second or download speed…
What are Capital Credits?
Capital credits represent each member’s ownership of the cooperative. They are the margins credited (or allocated) to the members of the cooperative based on their purchases from the cooperative during the previous…
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