This program was designed for the Norvado teams that work closely with customers and see opportunities for and interest in additional or new Norvado services, this includes the CNT, CTC and Operations Support groups. Norvado employees within these groups have the opportunity to earn $100 by referring a local commercial organization that is not an existing customer and is not actively being recruited by the Norvado Sales Team. The lead must result in the sale of a monthly recurring service of at least $150 per month (TV service is excluded). Employees can earn an additional $50 if the customer subscribes to 5 or more seats of HPBX and $100 if the customer subscribes to 10 or more.
Referral Reward Structure
Standard Referral - $100
Referral results in the sale of a monthly recurring service of at least $150 (TV service is excluded)
HPBX Referral Bonus (5-9 Seats) - $50
An additional reward should be issued if the referral results in a subscription to 5 or more seats of Smartlink HBPX. The monthly cost of Smartlink HBPX is not exempt from the Standard Referral requirement of $150 monthly recurring service.
HPBX Referral Bonus (5-9 Seats) - $50
An additional reward should be issued if the referral results in a subscription to 10 or more seats of Smartlink HBPX. The monthly cost of Smartlink HBPX is not exempt from the Standard Referral requirement of $150 monthly recurring service.
Follow up with the Sales Team to facilitate an introduction and a warm hand off with the lead.
If your referral results in eligible monthly recurring service, your bounty will be issued on your next paycheck.
When an employee submits a referral, the referral is sent to sales@norvado.com. Upon receiving the referral, the Sales Team is responsible for following up with the employee making the referral to facilitate a handoff with the lead.
The Sales Team member assigned to the referral is then responsible for following up with the lead within one (1) week of the referral submission to ensure the conversation the lead had with a Norvado employee is still top of mind.
A referral is qualified when it has resulted in the sale of a monthly recurring service of at least $150 per month (TV service is excluded). The Sales Team member assigned to the lead is responsible for notifying the employee that made the referral if the lead is qualified or otherwise.
Dave Olson and/or Jay Ourada will keep track of referrals and follow up with the Sales Team monthly to see if any leads have been closed. If there are leads that have been closed, they will determine the value of the reward and notify Accounting when a reward is to be issued to an employee. Rewards will be added to your pay at the next pay period.
New employees within the CNT, CTC and Operations Support groups are eligible to participate in the Commercial Referral Program. During the Onboarding Process, the new employee’s manager should review this process with the employee and help them understand it’s potential benefits to both the employee and to Norvado.
In the event that an employee retires, leaves the company, or moves to an internal group that is not eligible to participate in the program, they are effectively removed from the program. No action is required from Norvado.
43705 US Hwy 63, PO Box 67 Cable, Wisconsin 54821 FAX: 715-798-3044 800-250-8927
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Staying Connected during COVID-19 is essential
We’re committed to keeping our communities connected. In an effort to maintain service delivery to our customers, Norvado has instituted new offers, policy and business process to ensure the connectivity and health of the communities we serve.
