We are upgrading your neighborhood to fiber. Schedule your conversion appointment, complete a site survey, or order service today.
To schedule your appointment to convert to our state-of-the-art fiber facilities in our Phillips 2022 area, please select a date and time that works best for you, enter your personal information and click confirm. Following your submission, you will receive a confirmation email to the address you've provided with your appointment details.
Should you need to reschedule your appointment, simply book a new appointment by selecting an available date and time that works for you. Norvado will cancel the original appointment upon receiving the new booking.
Note possible obstructions around the premise such as trees, decks, landscaping, buried gas lines, septic systems, underground electric cables, drain tiles, waterlines, etc.
Keep in mind, a Network Interface Device (NID) will be installed on the building’s exterior (3′-5′ above ground level), which acts as the connection point between buried facilities and premise wiring, similar to your electric meter box. Therefore, your proposed bury route needs to connect to a point on the exterior where the NID can be affixed properly and is on a wall that can be penetrated to run a wire from the NID to the ONT (typically installed in the basement or utility room).
The NID cannot be located on decks or areas above concrete sidewalks where there is not green space directly below it.
Need help? Check out our tutorial.