Official Notices
Your source for verified, official Norvado communications.

Verify Before You Act

Verifying notices before taking action protects you from scams, phishing attempts, and fraud. For your security, Norvado publishes all official notices sent by email or direct mail on this page so you can confirm their legitimacy.

If you receive an email asking you to take action and it is not posted here, please assume that is a fraudulent email and delete it - do not click any links or open any attachments.

Beware of Android TV Boxes like Superbox and vSeeBox

March 23, 2026 We’ve been hearing more questions about devices like vSeeBox and SuperBox—small “streaming boxes” that promise lots of content without a cable or streaming subscription. The box itself is not illegal but pirating illegal content by accessing digital channels or content without authorization or subscription is illegal. This is a serious legal risk for […]

Best Way to Report a Service Issue

We’re proud to boast a network 99.99% uptime! Still, we understand that issues do arise and we’re here to help. The BEST ways to report a service issue are outlined below. Alternative contact methods could result in delayed time to resolution. Please do not use the contact us link on our website or social media […]

OFFICIAL NOTICE Regarding Your Email

January 30, 2026 To protect our customers and network from escalating spam and phishing activity, Norvado is implementing enhanced email security controls. Industry analysis shows that a majority of these threats originate from compromised or insufficiently secured email passwords. As part of this security initiative, you are required to update your email password to meet […]

Please Select Your ZIP Code

Norvado is proud to provide incredible connections to the Northwoods.

Have a second home or want to check out the services offered in an alternative area? No problem. Change your zip code here or in the top right of any website page.

Staying Connected during COVID-19 is essential

We’re committed to keeping our communities connected. In an effort to maintain service delivery to our customers, Norvado has instituted new offers, policy and business process to ensure the connectivity and health of the communities we serve.