Let's get you connected to fiber.

The site survey is critical to our process of bringing fiber from the road to your premise's exterior. Not only is it the roadmap for our construction crew to follow, but it gives us permission to be on your property, identify where your underground facilities are, and build the network in a manner that works for everyone.

Before you get started, here are some things to keep in mind:

• Note possible obstructions around the premise such as trees, decks, landscaping, buried gas lines, septic systems, underground electric cables, drain tiles, waterlines, etc.

• Keep in mind, a Network Interface Device (NID) will be installed on the building’s exterior (3′-5′ above ground level), which acts as the connection point between buried facilities and premise wiring, similar to your electric meter box. Therefore, your proposed bury route needs to connect to a point on the exterior where the NID can be affixed properly and is on a wall that can be penetrated to run a wire from the NID to the ONT (typically installed in the center area of the home).

• The NID cannot be located on decks or areas above concrete sidewalks where there is not green space directly below it.

• Need help? Check out our tutorial.