News from the Northwoods

Read the latest news and events from Norvado.

Norvado TV “Black Screen” Issues

ISSUE RESOLVED: This issue has been resolved. Should you continue to experience this problem, please reboot your set top box, which will permanently resolve the issue.

Some Norvado customers may be experiencing “black screen” issues with their Norvado TV service. The troubles related to this issue are random, and not affecting all customers at this time.

Norvado and it’s television service partner have identified that music channels seem to be causing the issue with black screen”. A solution is still being worked on. However, in the interim, should you experience this issue, please reset your set top box by unplugging the power cord, waiting 10 seconds, and then replacing it. As an alternative, avoiding music channels altogether should alleviate the problem.

We apologize for the inconvenience to our customers and promise to do our best to get this issue resolved, so you can get back to discovering the possibilities.

Please contact our support team at 800-250-8927 with further questions or concerns. 

Recommended Stories

Changes to Norvado Email Service

Effective March 1st, 2022, Norvado will no longer sell new email addresses to customers. However, we will continue to maintain and support existing email addresses. Going forward several changes will be made…

4 Things to Know When You’re Buying Internet

Buying Internet for your home can be difficult. There are a lot of factors, and let’s be honest, a lot of technical jargon. What exactly does megabits per second or download speed…

What are Capital Credits?

Capital credits represent each member’s ownership of the cooperative. They are the margins credited (or allocated) to the members of the cooperative based on their purchases from the cooperative during the previous…

Let the adventures begin.

Play where you live. Sounds like a plan to us. Put together the perfect package that works for you.

Please Enter Your Zip Code

With your zip code we can customize your experience for you and give you accurate pricing and availability.

Remove Zip Code