News from the Northwoods

Read the latest news and events from Norvado.


Fall 2022 Sun Outage Predictions

A sun outage is an interruption in satellite signals caused by interference of the sun moving through the satellite arc in use. Sun outages occur before the March equinox and after the September equinox for the Northern Hemisphere. The effects of a Sun outage range from partial degradation to the total destruction of the signal.

During the predicted windows listed below, Norvado TV customers will experience degraded and complete signal loss as the sun moves through our satellite reception arc. Each dish is affected differently throughout the day, so the times listed below are an approximation of when we will see reception issues. Additionally, the dates listed below are based on peak signal loss and there may be intermittent signal issues leading up to these dates and for several days after.

Sun Outage Prediction – Fall 2022

October 6, 2022 | 12:00pm – 4:00pm CST
October 7, 2022 | 12:00pm – 4:00pm CST
October 8, 2022 | 12:00pm – 4:00pm CST
October 9, 2022 | 12:00pm – 4:00pm CST
October 10, 2022 | 12:00pm – 4:00pm CST
October 11, 2022 | 12:00pm – 4:00pm CST
October 12, 2022 | 12:00pm – 4:00pm CST

Recommended Stories

How to Identify Fraudulent Emails

Fraudulent emails, also known as phishing emails, are a real and constant threat. While email hosting platforms are continually trying to prevent these fraudulent emails from making it to your inbox, there…

PBS Duluth Channel Outage

We apologize for the inconvenience, several Norvado TV channels are currently down and unavailable for viewing. Our teams are working along with the TV network to identify the problems and restore service….

Norvado announces $9.8 million project to serve businesses and residents from Winter to Clam Lake

New fiber construction project will enable internet, television, and phone services via super high-speed facilities to over 1,500 locations. July 1, 2022, Cable, WI: Norvado’s announcement of a $9.8 million project is…

Let the adventures begin.

Play where you live. Sounds like a plan to us. Put together the perfect package that works for you.

News from the Northwoods

Read the latest news and events from Norvado.


WIFI is the Internet…right?!

IS IT MY WIFI OR THE INTERNET AND WHAT’S THE DIFFERENCE ANYWAY?

Over the years, WIFI has become a generic term for Internet access. This often leads people to believe that their Internet connection is slow or not working when in fact the connection to the house is working just fine. I can hear you already…

“OK…You wait just a darn minute! If my laptop or tablet cannot connect to the internet then there is obviously something wrong with the Internet and I am calling my ISP and letting them know that there is something wrong with their service!”

Well…though this statement may sound reasonable it is not really taking all the facts into consideration. It is possible that you could have an actual problem with your connection to your ISP or that your ISP is having a widespread issue but normally, the problem is much closer to home. The biggest take away of this month’s article is this –

YOUR WIFI (WIRELESS SIGNAL) AND YOUR INTERNET CONNECTION ARE NOT THE SAME THING.

For the sake of this article, think of your ISP as a very large well that provides your home and all of your neighbor’s homes with water, or in this case, Internet access. Like a well, your ISP provides a “pipe” directly to the internet, this can be done over copper or fiber or some other means but it is a pipe nonetheless. Once the connections are made to the house, water travels through a water pump and Internet goes through a router. Both feed the home with a necessary service and both the water pump and the router are usually owned by the homeowner.

Most days, you turn on the faucet and water comes out, but one day… nothing. What do you do? Is your first assumption that the well has run dry? Not usually. The first thing I would check is to see whether my pump was working, perhaps a blown breaker or some other mechanical failure.

The water pump allows water to flow when you turn on the faucet. In the case of internet access, the router allows the internet to flow when you turn on your various devices. If there is no connection or the connection is slow, the first thing to check is going to be your router.

As with many electronic devices, a simple reboot is often enough to get it working again but sometimes a simple reboot doesn’t work. In that case you may need to look at getting a replacement. Fortunately, replacing a router is much easier than replacing a water pump and it definitely requires fewer tools! A consumer grade router can usually be purchased from your ISP or from a local retail store and in most cases, this is more than sufficient for home use.

SO, WHY DOES A ROUTER FAIL?

There are many different reasons but usually, they just wear out. The wireless signal that a router broadcasts is like a radio signal (actually it is a radio signal but I digress…). To broadcast the wireless signal requires a transmitter and a transmitter emits non-harmful radiation in the form of heat. This radiation over time, and depending on signal strength and proximity, causes damage to other components inside of the router and ultimately causes the router to wear out and eventually fail. Usually a wireless router will last between two and four years but it can be longer or shorter depending on the location of the router, the signal strength of the transmitter and other environmental considerations.

When a device cannot connect to WIFI, check your router first. The router is responsible for transmitting the Wi-Fi signal. Without that signal, your devices cannot connect to your big internet pipe that your ISP provides.

So, before you call your internet provider with a big old “what for” because your internet is not working, it is always a good rule of thumb to restart both your computer, and your router. If after that, you still cannot establish an internet connection, by all means give them a call. They will be more than happy to help get you connected once again.

Submitted by Dr. Leo Carlson, Business & Technology Director at Norvado

Recommended Stories

How to Identify Fraudulent Emails

Fraudulent emails, also known as phishing emails, are a real and constant threat. While email hosting platforms are continually trying to prevent these fraudulent emails from making it to your inbox, there…

Fall 2022 Sun Outage Predictions

A sun outage is an interruption in satellite signals caused by interference of the sun moving through the satellite arc in use. Sun outages occur before the March equinox and after the September…

PBS Duluth Channel Outage

We apologize for the inconvenience, several Norvado TV channels are currently down and unavailable for viewing. Our teams are working along with the TV network to identify the problems and restore service….

Let the adventures begin.

Play where you live. Sounds like a plan to us. Put together the perfect package that works for you.

Please Enter Your Zip Code

With your zip code we can customize your experience for you and give you accurate pricing and availability.

Remove Zip Code
Experiencing WIFI Issues?

Optimize your WIFI or fix any common home network problems with RouteThis Helps.

Click here for more information.

Check Your WIFI
Close