More time to discover the possibilities.

Get a fully staffed IT department on an as needed basis, 24/7, for less than you would pay for an hour of tech support. Rather than waiting for network issues to arise, let Norvado proactively monitor and find resolutions. Norvado IT services will keep your computers and network up to date and running efficiently and let you focus on running your business.

IT Help Desk

$9.00 per station per month

*UPFRONT STARTUP FEE OF $4/USER APPLIES

  • 24/7 Level 1 Help Desk
  • Triage & Ticket Creation
  • First Responder Help Desk
  • Managed Application Support
  • Managed Desktop Support
  • Windows Image Updates
  • Secure Portal & Reporting
  • Phone, Email or Portal access to Help Desk personnel 24 hours every day
  • Field Technician Dispatch
  • Quarterly Reports

IT Help Desk w/ Proactive Network Monitoring

$12.00 per station per month

*UPFRONT STARTUP FEE OF $4/USER APPLIES

  • All the features included with the IT Help Desk Package
  • Proactive Infrastructure Monitoring
  • Fault & Performance Events
  • Incident Remediation
  • Service-impacting Patching
  • Vendor Coordination
  • Configuration Management
  • Management Thru Resolution
  • Monthly & Quarterly Reports
  • Covers Router, Firewalls, Switches, Servers and Wireless Access Points

Get a quote today!

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